Exercise Pro Live is home exercise program software from BioEx Systems. These answers cover pricing, the free two-week trial, HIPAA, EMR integration, RTM, apps, languages and support.
You use our efficient and simple to use search engine to select the exercises for your patient, customize with sets and reps and resistances, then a web link is sent to your patient's email. Your patient gets a unique user name and a password and website link, taking them to the Exercise Pro Live patient page, branded with your facility name, information and logo. Their video home program is available for the patient to watch or to print. They can access it anywhere, anytime. It’s as simple as that.
Yes, when you send a video program to your patient or client, they have the option to print a paper handout, either with B/W line art or photos.
Yes, you can choose to have the client's program link to their video program expire in a time frame of one week to 8 weeks. You can also deactivate the program link at any time or extend the time frame.
Yes. Some documentation systems have custom integration and we provide a default integration for all other documentation systems.
Yes. All data is secure, encrypted and backed up on redundant servers. You can download our HIPAA compliance statement.
See Using Zoom for more information.
Yes, a member may change their password at any time.
No, that can only be done by the staff at Exercise Pro Live. If it needs to change, email Support@ExerciseProLive.com with the change and the reason for it.
Physical therapists, occupational therapists, speech-language pathologists, athletic trainers, chiropractors, sports medicine providers, personal trainers and other exercise professionals use Exercise Pro Live, along with academic programs in these fields.
Yes. Patients can open their program in any web browser on a phone or tablet, or in the Exercise Now app for iOS and Android.
Yes, your logo can be inserted to appear on all exercise handouts.
Yes. Programs are emailed to the patient as a secure link, and you can also text or print them.
Yes. You can add your own exercises at any time, and we're happy to add exercises on request. Email Support@ExerciseProLive.com to ask.
Essentially, yes, anywhere you can access the internet.
Yes. Exercise Pro Live offers a free, full-featured two-week (14-day) trial, and no credit card is needed.
You have unlimited access to our video library for 14 days. You can provide programs for patients/clients during those 14 days. At the end of 14 days, the trial expires with no further obligation.
Yes. Free online demos and training are available by appointment. Email Sales@ExerciseProLive.com or call (800) 750-2756, Monday-Friday, 9 AM-5 PM Central, to book one.
There is no limit to the number of patients or clients.
There is no limit to the number of programs you can issue.
Yes, Exercise Pro Live allows your logo and facility information to appear on the page the patient/client accesses when they view their video programs.
Yes, as long as your account is active, you can see and retrieve all client exercise program history.
Yes, Exercise Pro Live uses the latest in encryption technology and is HIPAA compliant. Data is backed up on multiple servers to ensure there is no loss of data.
Exercise Pro Live has more than 7,000 HD exercise videos, and new video content is added about every six months.
Video content is added approximately every 6 months.
Yes. You can upload your own exercise videos and send them to clients with their programs.
Yes. You can upload your own PDF files and send them to clients with their programs.
Yes. You can create your own, modify them if desired or remove them.
No, if you add content to your account, only your account will have access to that content.
Yes and no. If you want, your account can be set up so only each provider can see their information. It can also be set up so all providers see other providers' information.
Yes. Clinicians can use the Exercise Pro Live app for iOS and Android, and patients can follow their programs in the Exercise Now app. Everything also works in any web browser, so nothing has to be installed.
Yes. Every plan includes Remote Therapeutic Monitoring tools that support CPT 98975, 98977, 98985, 98979, 98980 and 98981. Eligible practices can bill RTM, subject to payer rules.
Programs can be delivered in 130+ languages.
We accept Mastercard, Visa, American Express and Discover. We also accept checks or money orders, but the account is activated only after the funds clear. Facilities that need a purchase order can pay on 30-day terms; contact us to set one up.
You can pay monthly or yearly, and every plan includes every feature. Paying yearly saves a third or more:
One clinician: $134 a year ($99 the first year), or $16.99 a month.
2 to 5 users: $89 a year per user ($69 the first year), or $12.99 a month per user.
6 to 10 users: $79 a year per user ($65 the first year), or $11.99 a month per user.
Organizations with 11 or more users get custom pricing. There are no long-term contracts, and plans renew automatically until you cancel. See the pricing page for details.
Yes, you can always switch your monthly plan to a yearly plan to obtain more savings.
No. You can cancel any time before your plan renews. Plans renew automatically unless canceled, and there are no refunds for canceling before renewal.
No, each account is provided for one user, with a unique user name and password, and with their specific name shown on correspondence and reports.
Yes, for members employed by the same company, corporate discounts are available; the amount of discount depends on the number of members ($89 per user/year for 2-5, $79 per user/year for 6-10, custom for 11+). See pricing plans for more details.
Yes, new providers can be added at any time. Adding more users can lead to improved discounts.
The first person to sign up for a company is set at an administrator level with access to the administrator page which provides account details and has an area to add new providers on the same payment system.
Yes, you can remove an employee that no longer works for your company and use that user account to add a new employee.
Yes. Students can subscribe for $24.99 a year, and schools can contact us for program pricing. For more information, see our Exercise Pro Live for Academics page.
Exercise Pro Live has a special administrative page which allows the administrator of the account to see all current members, current pricing and to print receipts at any time.
Email Sales@ExerciseProLive.com or call (800) 750-2756, Monday-Friday, 9 AM-5 PM Central.
All monthly and annual memberships are non-refundable. There are no rebates or refunds for early cancellation. You may cancel at any time prior to renewal. Please note, we offer a free two-week trial so you can decide whether Exercise Pro Live meets your needs before you sign up.
Upgrades are free. New features, updates and exercise content are added regularly at no extra charge because Exercise Pro Live is web-based.
Exercise Pro Live can be used on any Windows or Mac computer with a browser and access to the internet. It also works on iPad and Android tablets. Exercise programs can be viewed on any browser, tablet or smartphone (Apple iPhone, Google Android, etc.).
Exercise Pro Live runs in current versions of Chrome, Edge and Safari. Older browser versions usually work, but we can't guarantee them.
Any iPhone or Android phone with a web browser or the Exercise Now app.
Yes. Support is free: call (800) 750-2756, Monday-Friday, 9 AM-5 PM Central, or email Support@ExerciseProLive.com. Because Exercise Pro Live is web-based, we can't fix problems with your computer or internet service.
Email Support@ExerciseProLive.com or call (800) 750-2756, Monday-Friday, 9 AM-5 PM Central.
No. Exercise Pro Live is web-based, so all you need is a browser and an internet connection. The iOS and Android apps, including Exercise Now for patients, are optional.