A user (or provider) is the person using the service to print handouts or send video programs to a patient or client. Typically this is a physical therapist, doctor, certified athletic trainer, personal trainer or related health professional. Each user has their own user name and password and cannot share with another person. A master account may consist of only one provider or have multiple providers, but each provider must have their own user name and password.
If your facility is signing up for more than one user, following are instructions to help clarify the process.
The Credit Card Security Code is a 3 or 4 digit code printed on your credit card. It is required as a security measure. This information helps ensure that the card is present at the time of purchase. If you cannot find the code or it is illegible please contact your credit card issuer.
Visa, Mastercard, and Discover Cards
The secure code is the 3 digits printed on the back of your card. It is the last 3 digits on the signature panel.
American Express Cards
The Credit Card Security Code is the 4 digit value printed above your account number on the front of the card.